How InclusiveOne Home Care handles information shared through our website, care inquiries, employment process, and messaging programs.
Effective date: September 27, 2026
InclusiveOne Home Care ("InclusiveOne," "we," "us," or "our") respects your privacy. This policy explains how we collect, use, protect, and share information when you use our website, request care, submit a referral, apply for employment, communicate with us, or participate in an InclusiveOne messaging program.
Depending on how you interact with us, we may collect your name, phone number, email address, mailing or service location, relationship to a person seeking care, care needs you choose to provide, referral information, employment application information, and communications you send to us. We may also receive basic technical information such as browser type, device type, and website usage data.
We use information to respond to inquiries, evaluate care needs, coordinate consultations and referrals, communicate with clients, families, referral partners, applicants, and staff, operate and improve our services, maintain security, and comply with applicable legal and regulatory obligations.
InclusiveOne may use SMS for limited operational or customer-care communications, including authorized staff notifications related to new care inquiries and assigned CRM tasks. Message frequency may vary. Message and data rates may apply.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing the services of that campaign. We may share personal data, including SMS opt-in or consent status, with service providers that help us deliver messaging services, such as messaging platforms, telecommunications carriers, and vendors that support message delivery. All other data-sharing categories described in this policy exclude text messaging originator opt-in data and consent.
SMS participation is voluntary. You may reply STOP to opt out or HELP for help. See our SMS Terms & Conditions for program details.
We may share information with service providers that perform functions on our behalf, when reasonably necessary to provide requested services, to protect the rights and safety of InclusiveOne or others, or when required by law. We do not sell personal information for promotional or marketing purposes.
Please provide only information reasonably necessary for us to understand a care inquiry or referral. Our public website is not an emergency service. If there is an immediate medical or safety emergency, call 911 or the appropriate emergency service.
Information submitted through our employment application process is used to evaluate candidates, communicate about employment opportunities, and maintain hiring records as appropriate.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure. We retain information only as long as reasonably necessary for the purposes described in this policy and applicable recordkeeping requirements.
You may contact us to request access to, correction of, or deletion of information where applicable. You may also unsubscribe from non-required communications at any time. SMS recipients can opt out by replying STOP.
Our website may link to services operated by third parties. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information directly to them.
We may update this policy as our services or legal obligations change. The effective date above identifies the current version.
Questions about this policy may be directed to InclusiveOne Home Care at [email protected], (574) 340-7070, or 1657 Commerce Dr, Suite 14A, South Bend, IN 46628.
